SHIPPING POLICY

FREE SHIPPING FOR ORDERS OVER $75.00

With all orders placed through beautelanin.com, we are pleased to offer, First Class United States Postal Service shipping to 48 states within the U.S., EXCLUDING ALASKA and HAWAII. Usually, this service takes approximately 3-5 business days from the date that your order has been completely processed, which we will also conduct in a timely manner. We understand that once you place your order, you are anticipating a quick arrival. In addition to first-class shipping, we also offer Priority shipping for an additional $10.99. This will ensure that your package arrives within 2-3 business days. If you are in immediate need of superior skin care products, choose USPS Express which guarantees your delivery in 2 or fewer business days. The upgrade to Express costs an additional $21.99.

We take great care to thoroughly inspect all items and packages before they leave our facility to ensure your utmost satisfaction as well as prevent damage during shipment. Please be sure to provide valid address information as well as any special instructions that may be necessary to avoid setbacks or delays with the delivery of your order.

Many other web-based retailers might advertise a discounted price on their inventory; however expensive shipping costs make up for those savings. we are thrilled to be able to offer unbeatable deals on our extraordinary skincare products and always with fast shipping, which means that you still can enjoy our unbeatable savings, without having to worry about more money coming out of your pocket to get it to your doorstep. Incredible prices. Convenient shopping. Fast shipping. No gimmicks.

WE SINCERELY APOLOGIZE FOR THE INCONVENIENCE, BUT WE ARE UNABLE TO SHIP OUTSIDE THE UNITED STATES AT THIS TIME.

RETURNS & EXCHANGE POLICY

COMMON RETURNS QUESTIONS

DO I HAVE TO PAY FOR SHIPPING?

We got you covered. Our return process is simple and free! Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email.

WHAT IS YOUR RETURN POLICY?

Items other moisturizers purchased in the last 60 days are returnable. For auto-delivery returns, please email contact@beautelanin.com. Free samples and gift cards are not returnable. We gladly accept returns without original packaging.  We do not accept the return of open moisturizers; however, we will gladly send a replacement, a voucher, or a full refund equal to the value of the product.

*In response to COVID-19, we’ve temporarily extended our return window to 60 days to allow additional time for you to safely return your items to our team.

HOW SOON WILL I GET MY REFUND?

Our return process will take between 7-14 days start to finish. Returns take roughly 5 business days for travel to return location, and 3-4 business days processing time. Once processed, your return will be initiated and we’ll notify you via email!

WHAT IS AN INSTANT REFUND VOUCHER?

Once your return is initiated, we will issue a temporary voucher equal to the value of your return. This gives you the option to place a new order right away while your return is on its way back to us!

WHAT IF I DON’T USE MY INSTANT REFUND VOUCHER?

Once we receive your returned item(s), we will transfer the balance of your instant voucher to the original payment method. If you did not use any of the vouchers, you will receive a full refund equal to the amount of the return.

I BOUGHT A KIT BUT ONLY WANT TO RETURN AN INDIVIDUAL ITEM – HOW DO I DO THIS?

For partial kit returns, please email contact@beautelanin.com